Authors:
Marianne Koch, Lois Delcambre, Patricia Toccalino, Eric Landis, Fred Phillips, Tim Tolle, Len Shapiro, Nicole Steckler, David Maier, Mathew Weaver, Shawn Bowers, Balbinder Banga, Jason Brewster, Afrem Gutema, Sudarshan Murthy, Bill Howe, Rupa Tummala, Julia Norman, Kirsten Zillman, David Drake, Craig Palmer, Ashley Burt
Publication:
National Conference for Digital Government Research (dg.o 2003), Boston, Massachusetts, May 2003.
